About Me
Multidisciplinary IT Professional
I am a Computer Science graduate with professional experience in Saudi Arabia, currently serving as an IT Support Engineer, Data Analyst, and Document Controller. My unique skill set allows me to seamlessly integrate IT operations, data-driven insights, and structured document management.
Three Core Competencies
🔹 IT Officer: Oversee IT infrastructure, Provide technical support, supervise support teams, manage vendors, ensure system security, and maintain compliance with Saudi regulations.
🔹 Data Analyst: Analyze system logs, user behavior, and operational metrics to identify bottlenecks, forecast needs, and enable data backed decisions for IT improvements.
🔹 Document Controller: Implement structured EDMS, enforce version control and access policies, automate workflows, and ensure audit-ready documentation.
Professional Experience
Experience in IT management, IT Support, Data Analysis & Document Controlling, I have developed expertise in:
- IT Operations & Infrastructure Management (servers, networks, hardware, CCTV, access control)
- Supervised IT support team, ensuring SLA compliance and timely issue resolution
- Resolving hardware, software, and network issues
- Troubleshooting
- Managed IT security policies, data protection, and compliance with Saudi regulations (PDPL)
- Maintained IT asset inventory, licenses, documentation, and SOPs
- Coordinated with local and international vendors for procurement and maintenance
- Document lifecycle management (creation, review, approval, archiving) with version control
- Ensured compliance and quality assurance through standardized documentation and audit trails
- Integrated document control systems with IT infrastructure for seamless data flow
- Administrative process optimization, database management, and workflow automation
- Data visualization using Power BI, Excel dashboards, and reporting tools
Technical Skills
